Last updated: 21 June 2026
Who we are
AJA International FZCO operates ajafzco.com from Dubai, United Arab Emirates. This policy explains how we handle personal and business-contact information submitted through the website.
Information we collect
We may collect names, company details, email addresses, phone numbers, countries, delivery locations, product requirements and messages. Basic technical logs such as IP address, browser type and security events may also be processed by the website or hosting provider.
How information is used
- To respond to enquiries and prepare quotations
- To verify product and delivery requirements
- To maintain business and transaction records
- To protect the website and prevent abuse
- To meet legal, regulatory and accounting obligations
Legal basis and consent
Information is processed to take steps requested before a business transaction, to perform a contract, to meet legal obligations, or for legitimate business interests such as fraud prevention and customer service. Where consent is required, it may be withdrawn by contacting us.
Sharing
We do not sell personal information. Relevant details may be shared with service providers, logistics partners, professional advisers, authorities or supply partners when necessary to answer an enquiry, perform an order, comply with law or protect legitimate rights. Only information reasonably required for the task is shared.
International transfers
Medical sourcing and international delivery can involve organisations in different countries. We take reasonable steps to use information only for the relevant business purpose and to work with appropriate service providers.
Retention
Enquiry and transaction records are retained for as long as reasonably required for business, legal, tax, traceability and dispute-resolution purposes. Records that are no longer required are deleted or anonymised where practicable.
Your choices
You may ask to access, correct or delete information, subject to legal and record-keeping obligations. Contact info@ajafzco.com.
Security
We use reasonable technical and organisational safeguards. No internet transmission or storage system is completely secure, so sensitive clinical information or unnecessary patient data should not be submitted through the website.
Contact
AJA International FZCO, Office No. 01, Building 2, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE. Email: info@ajafzco.com.